Top End Pet Wellness Co.
Shipping, Local Delivery and Click & Collect
SHIPPING
All our standard and express shipping is sent via Australia Post.
At checkout, your shipping charge will be calculated upon the weight of your order.
Please note:
Parcel Post will take around 7-14 business days for Darwin deliveries.
CLICK & COLLECT
Available at our Darwin Store
Place your order online and collect from our Woolner store or Wicked NRG in Palmerston (open 7 days).
Processing times for all 'Click & Collect' orders will vary depending on the time your order is placed.
38 Bishop Street, Woolner NT
Mon-Fri 09:00 - 17:30
Saturday 09:00 - 16:00
Sunday & Public Hols - Closed
LOCAL DELIVERY
Darwin, Palmerston & Rural Area
We provide free local delivery for orders over $60 within Darwin City, Northern Suburbs, Palmerston & Rural area as far as Humpty Doo and everywhere in between.
Delivery is available on Tuesday, Thursday and Friday afternoons between 1pm and 6pm. We cannot offer timed deliveries. Timing will depend on your location - contact us for further info.
At checkout you can choose your day - we need you to be home at this time to take delivery of your order or have a pre-arranged safe place/freezer to leave your goods.
You can add any delivery instructions in your order comments.
Bulky / Oversize items
Parcel post excludes bulky items and dry goods over 5kg. Excluded products will be highlighted in your shopping cart.
If your order contains a bulky item you will be requested to provide us your contact details and we will obtain a freight cost for you.
Payment
We accept the following payment methods:
- Credit or Debit Card, Visa and Mastercard
- PayPal - Direct Bank Deposit through your PayPal account
- Zipay
- Direct Bank Deposit (orders will not be processed and despatched until cleared funds are received)
- Cash (only available for in-store purchases)
